We do not know how to use this, will you provide us some manual?

Definitely and our technical support team will help you if you meet any difficulties. Also, we will send you a tutorial video to ensure that you can run it smoothly.

We are a retail chain, can I manage all my stores in one head office?

Yes, our Smart Retail IoT Cloud Platform not only supports single store management but also has a centralized management option.

Is there any warranty for MTags?

Yes, all MTag Series ESLs come with a one year warranty.

Will your solution software can integrate with our existing systems?

Yes, our Smart Retail IoT Cloud Platform can integrate with any POS or ERP system. We provide API and technical support for your needs. Integration with existing systems is extremely important to make the solution work efficient and easy to use.

Can I apply MTags in the wet area?

We have IP67 standard waterproof electronic shelf labels for use in wet areas. They are good for the seafood section in the supermarket as such.

How are MTags powered?

The MTag labels run on a CR2450 battery-powered base.

Do you offer OEM/ODM service for ESL?

Yes, we do. You may contact one of our staffs to obtain more information.

What compliance you have for MTags?

All our ESL products have passed CE, FCC, and RoHS.

What colors do you have for tags?

So far we have the black/white/red/yellow for you to choose.

How can the information send to the ESL?

All the information will be transmitted by our Gateway to the labels.

Can I apply MTags in the freezer?

Yes, we do provide MTags with the freezer option for users.

How long is the battery life of MTags?

The battery can last up to 5 years.

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